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A QUESTION · A BUG · AN IDEA

Need help, want to report a bug, or have a suggestion? The Flipzer team is reachable by email and on Discord. We typically respond within 24 to 48 hours (business days).

★ EMAIL

Write to us

Questions, bugs, billing, or GDPR requests. The ideal channel for detailed or confidential matters.

contact@flipzer.club →
★ COMMUNITY

Join the Discord

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★ FREQUENTLY ASKED QUESTIONS
01

Installing and activating the extension

Install the Flipzer extension from the Chrome Web Store, then sign in with your Flipzer account from the dashboard. Once linked, the extension automatically detects your active Vinted session — your Vinted password is never requested.

If the extension does not appear, make sure it is pinned to the Chrome toolbar and that you are signed into Vinted in the same browser.

02

An item is not syncing

Sync runs in periodic cycles. Make sure you have a Vinted tab open and an active Vinted session. If an item remains stuck, open your Flipzer dashboard and trigger a manual sync.

If the issue persists, write to us at contact@flipzer.club specifying the Vinted profile concerned — we will get back to you promptly.

03

Managing my subscription

Flipzer subscriptions (Free, Premium) are managed through our payment partner Stripe (Stripe Payments Europe, Ltd.). You can change plan or cancel at any time from your billing area, with no commitment.

For any billing question, contact us at contact@flipzer.club.

04

Is Flipzer safe for my Vinted account?

Yes. Flipzer never asks for your Vinted password and never stores it. The extension acts through your Vinted session already open in the browser, exactly as if you were performing the actions yourself.

Automations are capped (delays between actions, daily limits) to stay natural and match the pace of human use.

05

Which browsers does Flipzer work on?

The extension works on Chromium-based browsers: Google Chrome, Brave and Microsoft Edge. It installs from the Chrome Web Store.

The dashboard itself is accessible from any browser — including on mobile — to check your data, as long as an extension is syncing for your account.

06

Can I manage several Vinted accounts?

Yes. You can link several Vinted profiles to a single Flipzer account and run everything from one centralized hub: items, sales and messages in one place, without switching sessions.

The free plan allows 1 profile; the Premium plan up to 5, with cross-reposting from one account to another.

07

Does automatic reposting work with my computer off?

Yes. The repost scheduler runs server-side, independently of your computer. You set the interval and time window, and Flipzer reposts at the right moment, even with your machine switched off.

08

Is Flipzer available in my language and country?

Flipzer's interface is available in French, English, German and Italian, with a configurable display currency.

Flipzer works with the different national Vinted domains: sale detection relies on signals that are independent of the interface language.

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